Ras Al Khaimah Jebel Jais Zipline

The Jebel Jais Zipline is an absolutely incredible experience — a true bucket-list adventure! From start to finish, everything was perfectly organized. The staff were professional, friendly, and made sure we felt completely safe and comfortable throughout the experience.

Flying over the stunning Hajar Mountains at such an amazing height and speed was pure adrenaline and excitement — the views are breathtaking, and the feeling of soaring through the air is like no other!

The entire setup is world-class, with smooth check-in, clear instructions, and top-notch safety measures. It’s definitely one of the most thrilling and memorable things to do in the UAE.

Highly recommend to anyone visiting Ras Al Khaimah — whether you’re an adventure seeker or just want to try something extraordinary, the Jebel Jais Zipline is a must-do!

The Jebel Jais zipline experience itself is genuinely fantastic, soaring over the mountains is thrilling and beautifully organised. The shuttle transfer team, briefing staff, and especially the launch crew are all exceptional and professional and reassuring throughout. They make you feel safe and excited from start to finish.

However, I have to be critical of the front desk experience. There’s a clear disconnect between the person handling the WhatsApp chat and the actual staff on site, the information provided often conflicts, which creates unnecessary confusion. More importantly, the front desk female staff really let down what is otherwise a world-class operation. They were unenthusiastic, curt, and not particularly polite, which unfortunately sets a poor tone at the start.

The first interaction guests have is with the front desk, and if the staff there appear miserable or disinterested, it dampens the mood before what should be an exciting adventure. Some customer service training and attitude improvement would go a long way in aligning the front-of-house experience with the excellent operational team behind the scenes.

Overall, a great activity, but the front desk team needs to match the energy and professionalism of the rest of the crew.

Just tried the zipline at Jebel Jais and honestly… wow! One of the coolest things I’ve ever done in the UAE. The whole place is super clean and well-organized, and the staff were really friendly and helpful.

Flying over the mountains with those insane views? Unreal. You feel like you’re actually flying. If you’re into adventure or just want to do something different, you have to try this. 100% worth it – I’d do it again in a heartbeat.